Policy:
To make any modifications to your enrollment, billing, or shipping for prepaid subscriptions, please make sure they are done by the 1st of the month for the following month's curriculum. E.g. Changes for the September curriculum have to be completed by August 1st.
To ensure any changes will be implemented for the upcoming month/theme, please submit your requests to our Support team at least 3 business days before the 1st of each month.
Prepaid orders are not eligible for cancellations or returns.
Customers who have prepaid orders can ONLY increase their enrollment numbers and add-on supplements.
Prepaid orders are not eligible to modify the initial program/curriculum. E.g. If you placed a prepaid order for Preschool- 6 Children, you cannot switch to the Toddler or Baby curriculum.
How to?
If the changes you require are eligible, please reach out to our Support team at info@experienceearlylearning.com and provide the specifics of the changes. You can also submit your request here!
If you need a more adaptable choice, please learn more about our monthly automatic subscription option.