Effective May 1, 2024, all prepaid orders will have limited flexibility. Customers will still have the ability to increase their enrollment numbers and add on supplements, however, prepaid orders will not be eligible for pausing or cancellations. If you require a more flexible option, reach out to our team to learn about our monthly subscription.

Policies: 1) Changes to prepaid subscriptions (also applies to canceling) have to be completed by the 1st of each month for the upcoming month's curriculum (for example, changes for May curriculum have to be completed by April 1st).

If you are submitting your request to our support team, you must do so at least 3 business days before the due date stated before. 2) A Prepaid subscription is not able to be paused. However, you can modify the subscription by taking off the month you wish to skip.

If you have any questions or wish to adjust your subscription, you can contact our Support team at info@experienceearlylearning.com.