We strive to offer flexible, transparent returns while maintaining product integrity.
Thank you for your understanding as we ensure a fair and consistent process.
Return Eligibility
Guidelines
Must submit return request to support within 10 business days of delivery
Box must be unused, with all contents in new condition and all bags unopened
Returns require prior approval. Unauthorized or postage-due returns, or those sent by non-approved methods, may be denied or incur additional deductions.
Final Sale Items (non-returnable)
The following items are final sales and non-returnable:
Boxes featuring themes that are more than 2 months old
Prepaid orders (any order paid for multiple months in advance)
Toy Boxes
Spanish Supplements (Baby, Toddler, & Preschool)
Enhancement Programs or support resources ordered as stand-alone items (only returnable if they were included as part of a Preschool, Toddler, or Baby curriculum order), including :
Dance ‘n Beats
More Math & More Literacy
Little Learners
Experience God
Getting Started Kits/Pocket Cubes
Refunds
The following fees apply to all eligible returns:
Original shipping charge (non-refundable)
Return shipping cost to be determined upon issuance of the return label
$15 restocking fee per box
Refused deliveries are also treated as returns and are subject to the standard refund deductions
Returns that include enhancement programs shipped separately (outside of the curriculum kit) are subject to additional return fees, to be determined upon issuance of the return label
Return Process
Submit return request
If the guidelines above are met, reach out to Experience Curriculum support to submit a return request within 10 days of delivery.
Once a return request is submitted and approved
Our team will provide you with a prepaid return shipping label via email
You must ship applicable the return within 5 business days of receiving the label
Once the return has been received by our team team, we will send you a confirmation email if a refund has been processed. This may take up to 5 business days after the return has been received.